TERMS AND CONDITIONS
Last updated: Jan 2026
Introduction
These Terms and Conditions apply to all bookings, services, and use of the website https://byachilles.co.uk operated by By Achilles (“we”, “us”, or “our”). By making an enquiry, confirming a booking, or using our website and client portal, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not proceed with a booking.
Services
By Achilles provides professional DJ services for weddings and private events. The services provided, including performance times, equipment, and specific requirements, will be agreed in writing as part of the booking confirmation and contract. Any additional services or changes requested after booking may be subject to additional charges and availability.
Bookings and Confirmation
A booking is not considered confirmed until written confirmation has been issued by us and any required deposit has been received. Once confirmed, the booking becomes a legally binding agreement between you and By Achilles. Booking details, including event date, location, timings, and agreed services, must be accurate and complete at the time of confirmation.
Deposits and Payments
A non-refundable deposit may be required to secure your booking. The remaining balance must be paid by the date specified in your booking confirmation or invoice. Failure to make payment by the agreed deadline may result in cancellation of services. All prices are provided in pounds sterling unless otherwise stated.
Client Portal Access
Where applicable, clients will be given access to a password-protected client area containing booking confirmations, contracts, invoices, and event-related information. Access is provided solely for your personal use in relation to your booking. You are responsible for maintaining the confidentiality of your login details, and we reserve the right to suspend access if misuse or unauthorised access is suspected.
Cancellations by the Client
If you cancel your booking, you must notify us in writing as soon as possible. Deposits are non-refundable. Where cancellation occurs within a specified period before the event date, the remaining balance may still be payable in full. This is due to loss of business and the inability to rebook the date at short notice. Specific cancellation terms may be outlined in your booking confirmation or contract and will take precedence where stated.
Cancellations by By Achilles
In the unlikely event that we are unable to perform due to illness, emergency, or circumstances beyond our control, we will make reasonable efforts to provide a suitable replacement DJ where possible. If this is not possible, all payments made will be refunded in full, and no further liability will be accepted.
Changes to the Event
Any changes to event details, including date, venue, timings, or services, must be communicated in writing and confirmed by us. Changes are subject to availability and may result in additional charges. A change of event date may be treated as a cancellation if we are unavailable for the new date.
Performance Conditions
You are responsible for ensuring that the venue provides safe and suitable conditions for performance, including adequate space, access to power, and compliance with noise regulations. We reserve the right to suspend or terminate performance if conditions are unsafe, illegal, or pose a risk to equipment or personal safety, without liability or refund.
Equipment and Liability
All equipment remains the property of By Achilles. You are responsible for any loss or damage to equipment caused by guests, venue staff, or third parties during the event. We will not be held liable for interruptions caused by power failure, venue restrictions, weather conditions, or circumstances beyond our reasonable control.
Use of Media
Unless otherwise agreed in writing, we may take photographs or short video clips at events for promotional purposes, provided no personal or sensitive information is disclosed. If you do not wish for any media from your event to be used, you must notify us in writing prior to the event.
Website Use
All content on this website, including text, images, branding, and logos, is the property of By Achilles and may not be copied, reproduced, or used without prior written permission. You agree not to misuse the website or attempt to gain unauthorised access to any part of it, including the client portal.
Limitation of Liability
To the fullest extent permitted by law, By Achilles shall not be liable for indirect, incidental, or consequential losses arising from the provision of services. Our total liability shall not exceed the total amount paid for the booking. Nothing in these Terms and Conditions limits liability for death or personal injury caused by negligence.
Privacy and Data Protection
Personal data provided by you is processed in accordance with our Privacy Policy. By using our services and website, you acknowledge that you have read and understood our Privacy Policy.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms
We reserve the right to update or amend these Terms and Conditions at any time. Any changes will be published on this page, and continued use of our website or services will constitute acceptance of the updated terms.
TERMS & CONDITIONS - THE BASICS
Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner.
T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).
WHAT TO INCLUDE IN THE T&C DOCUMENT
Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more.
To learn more about this, check out our article
“Creating a Terms and Conditions Policy”.
